By Virginia Wilmhoff
I work as a case manager with Bethesda Project. I serve 20 men living at Bainbridge, a permanent supportive housing facility. Each resident is formerly homeless with addiction and/or mental health diagnoses. Since I started my position, I have learned more about hope. Over the years, many of the Bainbridge residents have struggled with addiction, mental illness, intellectual disabilities, or health problems, all of which can be extremely frustrating or even debilitating. Now, when they are faced with filling out complicated forms, navigating systems, managing money, or performing daily living tasks, they can be overwhelmed by the skills they lack to face these situations. The residents, though, are all capable of accomplishing their goals. They got themselves off the streets, conquered drug and/or alcohol addictions, and have obtained treatment for health and/or mental illness diagnoses. Still, dealing with forms, systems, finances, and daily living can be difficult and, therefore, can take huge leaps of faith to accomplish. I have witnessed them take those leaps, and through the process, I have seen them gain greater independence. The residents may gain confidence in themselves, but by sharing a house, they continually are confronted by the shortcomings of others. Many of the residents are struggling in a variety of ways, and when they encounter others who are also struggling, conflicts can arise. At the same time, the residents still enjoy each others' company. When they are together even when they don't always like each other, they are demonstrating hope. Hoping in a broken world may be harder still. The residents can be overwhelmed by larger problems that seem like they are never going to change. Whether it's high prices, not enough low income housing, or confusing health care and benefits systems, it often seems like the world will never be on the residents' side. Yet, despite the fact that the world isn't perfect, they have all overcome challenges to find a safe, stable place to live. They are all seeing the beauty in a broken world, envisioning the good in the struggle. Witnessing hope at Bainbridge has challenged me to be more hopeful. I can be negative about my own life and where it is going. I get discouraged when I consider what I do not have and where I am not. Since the new year, I have challenged myself to be more positive, and I am trying to be grateful more often. Instead of being negative about what I don't have, I have been trying to focus on what I do have. This discipline has helped me be more hopeful about my present and future. I love taking photographs, and one of my favourites is of crocuses, stretching up to the sunlight. I wish the sun beamed like that all the time, but it doesn't. It's often hidden behind clouds of various kinds. In Thomas Hardy's poem, 'The Darkling Thrush', a man watches a thrush sing 'of joy illimited' as dusk overtakes a cold winter's day. As a case manager, I'm learning how to sing 'of joy illimited' even when there are clouds overhead. Because of the gleams of light already shining through the men at Bainbridge, I am inspired to continue singing. Ginny's ministry placement is as a Case Manager at Bethesda Project.
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By Virginia Wilhoff
I work as a case manager with Bethesda Project, an organization which strives to be family to those who have none, namely the homeless of Philadelphia. To be more specific, I work at Bainbridge, a supportive housing facility for formerly homeless men who have a mental health diagnosis and/or have experienced addiction. Each man has his own room and is provided support through medication monitoring, case management, and a staff member present at the house at all times. Some of the men may eventually move out while others might stay there indefinitely. In either case, Bainbridge provides the men a stable home where they can grow and thrive. All of the cases on my caseload are unique because all of the men are unique individuals. Case work is largely about building relationships and that can only be done if you treat each case as a separate person. Vulnerable populations may have many things in common. Those who have experienced mental illness or addiction may face similar obstacles. Studies are helpful because they provide insight on the macro level into what these groups of people face in the city every day. Yet, when someone is standing in front of you, he is Joe Smith and not just a number in a study. Even if much of my time is spent looking up benefits, making phone calls regarding housing, trying to figure out what insurance does and does not pay for, a key part of my time is learning about a resident's favourite food, the significant relationships in his life, or something he is proud of from his past. In order for me to help the residents with anything, I have to know them first as individuals. Through the relationships I am building, I am doing ministry. Though I am not there to spread God's Word through actual words, presence is a form of ministry. Many of the people at Bethesda have complicated and sometimes non-existent relationships with family members. Sometimes, this situation, though not ideal, is for the best; at other times, it can be very sad for the individual. In both cases, though, it means that they do not have the support systems in place to help them through tough times. Dealing with frustrating governmental systems, their own mental health crises, or frightening medical diagnoses can be difficult to face alone. When residents stand beside each other and when staff stand beside residents through these tough moments, we are all allowing God's light to shine through us onto others. It is not all doom and gloom, though. Being family to those who have none is also about enjoying life together. When the residents joke with staff or when they play bingo with volunteers, we enjoy each other's company and the time we are spending together. Recently, we celebrated birthdays at Bainbridge, and we were truly sharing in God's joy at the existence of these individuals. Through my work as a case manager, I have learned what the ministry of presence means, and I am thoroughly enjoying it. Ginny's ministry placement is as a Case Manager at Bethesda Project. |
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